Privacy Policy

Last updated: April 17, 2026

This English version is provided for reference only. The Japanese version is the official text. In case of any conflict, the Japanese version prevails.

1. Introduction

Inukano Systems (“we,” “us,” or “our”) respects your privacy and complies with Japan's Act on the Protection of Personal Information (APPI) and related laws. This Privacy Policy explains how we handle personal information in connection with our iOS applications and website (“Services”).

2. Information We Collect

2.1 Our Apps

Each app we provide has its own individual privacy policy, available on the relevant app page on this site.

2.2 Support Site (Contact Form)

When you use the contact form, we collect:

  • Your name
  • Email address
  • Message content
  • App name and inquiry category
  • Server logs (IP address, etc.) — temporarily recorded for spam prevention

3. How We Use Your Information

  1. Responding to inquiries and updating FAQs
  2. Improving the Services and fixing bugs
  3. Detecting and preventing abuse
  4. Complying with legal obligations

4. Third-Party Sharing

We do not sell or rent your personal information. We share it only when:

  • You have consented;
  • Required by law (e.g., court orders, government requests);
  • Necessary to protect life, body, or property where consent cannot be obtained;
  • Shared with service providers (e.g., email delivery) under appropriate data processing agreements.

5. Third-Party Services

6. Data Retention and Deletion

  1. Contact form data is retained only as long as necessary for the purposes above and is deleted within a reasonable period after resolution.
  2. To request access, correction, or deletion of your personal data, please use our contact form. We will respond within a reasonable period after verifying your identity.

7. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure.

8. Children's Privacy

The Services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have done so, we will delete it promptly.

9. Cookies

The support site uses only essential cookies for session management (admin login) and language preference storage. No advertising or behavioral tracking cookies are used.

10. Changes to This Policy

We may update this Policy from time to time. Significant changes will be posted on this website. Please check the “last updated” date periodically.

11. Contact

For privacy-related inquiries or data requests, please use our contact form. Please include your name and email address so we can verify your identity.